Michael (Mike) Mitzner MichaelMitzner@Yahoo.com
830 Forest Lake Drive, Taylor Lake Village, TX 77586 (713) 301-8100

International / Marketing/ Turnarounds / International Accounts / BPO/ B2B / Negotiations / Team Building / “C-Level” Sales / Licensing / Business Development / Trading / Technical Service Support / New Products/ Papers/ Customer Testimonials/ Brochure Development/ Quality / Simulations / Bi-Lingual/ 6-Sigma Green-Belt

Dynamic leader of business development with a history of success in technical and consultative Marketing and Sales. Expert at integrating engineering expertise with sound business practices to drive revenues. History of success with such in petrochemicals, pharmaceuticals, and refining. Adept at solving seemingly intractable challenges to increase revenues and profits. Track record of consistently outperforming expectations. Able to forge relationships at all organizational levels to drive revenue growth in both North, South America and Asia.

• More than $650k in new sales after 6 months at URS Corporation
• Tasked with building an engineering team to grow the refining and chemicals segment here in Houston
• Managed a team of 11 employees while in Venezuela.
o Tasked with “fixing” 2 plants that were either off-spec or not meeting production.
• Hired and Managed a team of 19 employees while at Pennzoil tasked with revamping all aspects of operator certification and training.
• New Product Positioning rollout while at Albemarle Catalysts
o worked direct with refining companies for new product trials, papers, and testimonials.
• Supervised 1 employee while functioning as PSM/ ISO 9000 Manager.
• New Product Marketing / Positioning at Tauber and MSMJ Enterprises.
• Saved $24M contract with ConocoPhillips for Albemarle Catalysts
• Solved technical problems to grow sales $5M to ConocoPhillips for Albemarle catalyst system
• Developed new profitable relationship with Hunt Refining for Albemarle growing revenues $5M
• Grew sales of Albemarle catalyst $65-70M in ULSD applications
• Preserved $500K contract with ConocoPhillips and increased it by $2M
• Successfully resolved customer emergency, generating a quick $250K sale for Albemarle with catalyst on hand
• Saved $3M sales of pharmaceutical “white-oil” for Pennzoil
• Over $1,800,000 in sales in Yr-1 for MSMJ Enterprises, Inc.
• Brochure Development while at Albemarle and while consulting for GTS Energy.
• Ad development while consulting at GTS Energy.
• Repeat user of multiple refining software products since 1989 while at Ciba, Chevron, Pennzoil, Lyondell, and Albemarle to check and develop new process design, economic optimizations

Special Skills: Increasing market share by developing strong customer rapport…Building, motivating, and leading world-class teams…Driving turnarounds to increase revenues and profits…Creating technical solutions to enhance the bottom line…Opening new markets…attained fluency in Spanish while living in Venezuela…

Professional Achievements

Generated $650k in new sales within 6 months for URS Corporation. Provided small process study for client which demonstrated a substantial capacity increase for their plant with only minor modifications. Client was so pleased they have awarded us the 6100+ hour detailed engineering phase as the sole bidder.

Managed team of 11 employees to Save $3M sales of pharmaceutical “white-oil” while in Venezuela for Pennzoil and double solvent production increasing revenues by $37M. Company’s high margin pharmaceutical grade “white-oil” did not meet a key FDA specification. Discovered lab’s methodology and equipment were out of date and one of the test chemicals was contaminated, producing “false-positives”. Updated procedures, equipment, and chemicals. Product was able to meet requirements and was certified for sale. Introduced new products and debottlenecked solvent plant. In charge of engineering, the laboratory, writing new specifications and quality control.

Hired and Managed team of 19 to revamp operator certification and procedures while at Pennzoil – Developed the plan, budget, timelines and got A/R approved for this project. Interviewed and hired experienced operators and procedure writers, drafters and administrative help for this $11M, 4-year project.

Generated over $400,000 in Process Heater Sales for MSMJ Enterprises – Generated over $400,000 in process heater sales for MSMJ Enterprises, Inc while representing Sigma Thermal, Inc, an industrial equipment startup.

Saved $24M contract with ConocoPhillips for Albemarle Catalysts. Company was losing sales of catalyst to competitor’s cut-rate pricing. Initiated aggressive service program providing technical service on a monthly basis while developing personal relationships with customer’s decision makers. Maintained $24M account, while raising prices 3% ($720K). Extended contract another two years.

Solved technical problems to grow sales $5M to ConocoPhillips for Albemarle catalyst system. Led team bidding on $3M order. Customer had technical problems that needed custom-designed solutions. Worked with senior engineering staff to identify and resolve problems. Won account at 30% premium over competition.

Developed new profitable relationship with Hunt Refining for Albemarle growing revenues $5M. Company had targeted Hunt Refining which did not know about Albemarle’s products or services. Built relationship with Hunt. Sold $5M of catalyst, hardware, licenses, and “know-how” technology.

Grew sales of Albemarle catalyst $65-70M. Realized future of catalysts sales growth was clean fuels. Developed relationship with ConocoPhillips’ R&D. Introduced Albemarle’s catalysts into their clean fuels testing program. Closed $35M sale of catalyst on a two-year regularly recurring cycle.

Preserved $500K contract with ConocoPhillips and increased it $2M for Albemarle. Following installation of catalyst, customer felt there were quality problems. Determined problems were due to improper customer metering. Customer corrected issue and was so pleased with responsiveness, ordered additional $2M of product.

Successfully resolved customer emergency, generating additional $250K sale for Albemarle. Customer, ConocoPhillips, suffered an equipment failure that damaged the catalyst. Customer needed new catalyst load in three working days. There was not enough product to replace 100% needed. Devised solution replacing 30% replacement. Customer resumed full activity and regained lost production.

Career Highlights

Director Refining and Chemical Projects, URS Corporation, December 2008 – Present. Charged with restarting a small-mid cap ($5-50 MM TIC) refining and chemicals projects group in Houston, TX during this down-market. Position includes all aspects of the group including, Hiring, Business Development, Project Management, Process Engineering Manager, Supervision, inter-discipline coordination. The business plan and philosophy is to reestablish URS Corporation’s presence in these two market segments, so that as the country pulls out of the recession, we will be well positioned to begin projects. Position reports directly to the Vice President of Houston Process and Energy Group.

Business Development Manager – Merichem, October 2007 – October 2008. Establish relationships in India, Pakistan, Japan, and Brazil to acquire new business in these regions. Accept bid requests and generate the process design, cost estimates to generate full proposal for delivery of engineering packages, proprietary equipment, modules and licensing agreements. In 6 months have generated $10MM in high-probability projects. Organized and hosted the prominent heads of 5 Pakistani refineries + the Minister of Refining at the Houston Headquarters and shop. This meeting will result in a follow-up visit to Pakistan + participation in future expansion plans.

President – MSMJ Enterprises, Inc, May 2006 to Oct 2007. Trading, Sales and Marketing. Successfully marketed specialty lubricant to company in Honduras with ongoing commission payments. Experience with 2 Oil field equipment companies to market their products in Texas and Latin America. Ongoing relationship with one of them. Services include ad and brochure development, Conventions, rep sign-up, sales calls, bid preparation and follow-up.

Vice President – Special Projects, Tauber Oil Company, 2005 – May 2006. $4B Privately Held Marketing Company, Recruited for consulting assignment focusing on Latin America. Tasked with finding new products for Tauber to market as well as increase market share of existing products. In 10 months, identified 13 unique products which will generate $114M in total annual sales. Developed plan for EOY 2006 with annual sales of $22M and profits of $1.7MM. 2007 projected annual sales of $34.6M generating $5.2M profits.

Senior Account Representative, Albemarle Catalysts (Formerly a BU of Akzo Nobel NV), 2000 –2005. Responsible for $35M recurring annual sales. Prepared bid and contracts. Created sales projections and goals. Developed and maintain relationships to “C-level”. Responsible for customer startup assistance/support.

Senior Process Engineer Lyondell-Citgo Refining, LP, 1999 - 2000. Leader of "Centers of Excellence" Team, responsible for investigating and determining best practices corporate-wide. Served as contact engineer for Hydrotreating.

Pennzoil Corporation, 1993 – 1999, a $15B specialty chemical manufacturer and oil refiner.

Technical Superintendent, VASSA Division (Venezuelan JV), 1997 - 1999. Supervised laboratory and engineering functions. Responsible for design certification, operations planning, new product development, and QA/QC. Translated technical manuals for non-English speaking employees and served as liaison to English-speaking corporate.

Project Manager, 1997. Managed development of $11M operator training and manual project. Developed real-time simulators in conjunction with Honeywell for operator training, advancement, and certification. Managed a team of 19 employees tasked with revamping all areas of operator training and certification.

PSM and ISO9000 Coordinator, 1996 - 1997. Responsible for ensuring that refinery was current on OSHA requirements. Conducted and supervised process hazard analysis, management of change and procedure updates. Initiated ISO9000 certification process.

Project Engineer, 1996 - 1996. Directed part of $250M plant expansion, inspection, certification, and commissioning of equipment. Managed and implemented design changes, drawing approval, and vendor selection.

Process Design Engineer, 1995 - 1996. Served as corporate consultant in process and environmental engineering. Responsible for design certification, test run and equipment check of new $70M facility. Certified that plant was running at or above design.

Process Engineer, 1993 - 1995. Responsible for day to day operations, monitoring, and troubleshooting of off-spec operations.

Early Career: Started as a Process Engineer, with Chevron, Inc. 1990 - 1993

Education
Awarded BS in Chemical Engineering from the University of South Alabama, 1990. Certified ISO9000 Lead Auditor 1996, Six-Sigma, Integrity Selling (AIDINC), Additional courses in Project Management, Finance, Business Management, Presentation Skills, hydrotreating, FCCU